If you like me purchased one of the new X wings and loved the colour but was a little disappointed with droopy, I have some news
have received this back from Hasbro
Hi Chad
I forwarded your email to our Marketing team and they advised that it had been discovered there was an issue in production.
They will keep us updated.
In the meantime they are hoping to supply us with replacement cannons.
I will let you know as any updates come to hand.
Kind regards
Tania Corrigan | Customer Care Representative | Hasbro New Zealand (A branch of Hasbro Australia) | 221 Albany Highway, Auckland, New Zealand | tel +649 915 5200 | fax +649 915 5212 | nzcustomerservices@ap.hasbro.com
X Wing Cannon Issue
- farmboynz
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X Wing Cannon Issue
bring on rogue one, episode 8 and what ever else they have in stall for us
- kyloren
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Re: X Wing Cannon Issue
I have droopy cannons too, but I just put it down to my age.
On a side note, the back seat on my trooper snowmobile doesn't sit flush in its slots, so it bends at a convex angle. I tried fiddling with it, but I didn't want to break it so it's back in its box for now.
Maybe it's childproof....
On a side note, the back seat on my trooper snowmobile doesn't sit flush in its slots, so it bends at a convex angle. I tried fiddling with it, but I didn't want to break it so it's back in its box for now.
Maybe it's childproof....
Having a cold brew with Lord Vader
- farmboynz
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Re: X Wing Cannon Issue
update, if you have an issue with them email Hasbro and they will put you on the list
they still don't know how they are going to fix it but best to get your name on the list
will also need proof of purchase
email is nzcustomerservices@ap.hasbro.com
they still don't know how they are going to fix it but best to get your name on the list
will also need proof of purchase
email is nzcustomerservices@ap.hasbro.com
bring on rogue one, episode 8 and what ever else they have in stall for us
- fredstar
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Re: X Wing Cannon Issue
I had the same problem but before I attached them I ran them under a hot tap and then slowly bent them back in place. Once cooled they set to their correct shape
Needless to say, I I'm having fun with these new vehicles
Needless to say, I I'm having fun with these new vehicles
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- MattG
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Re: X Wing Cannon Issue
Looks like you managed to fix the cannons up just fine. Good fun!
Matt G
My Trade/Want List
Website: www.SWNZ.co.nz
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My Trade/Want List
Website: www.SWNZ.co.nz
Facebook: Facebook.com/StarWarsNZ
Twitter: @StarWarsNZ
- Harvey Mushman
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Re: X Wing Cannon Issue
I had a stormtrooper figure from Kenner that looked like it'd had a stroke, but I kept on playing, which I'm sure the kids are doing with these new offerings...
Nice fix, too, Fred!
Nice fix, too, Fred!
- farmboynz
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Re: X Wing Cannon Issue
may have to give it a go tonightfredstar wrote:I had the same problem but before I attached them I ran them under a hot tap and then slowly bent them back in place. Once cooled they set to their correct shape
Needless to say, I I'm having fun with these new vehicles
thanks for the heads up
bring on rogue one, episode 8 and what ever else they have in stall for us