Page Load Errors (Error 500 - Internal Server Error)

Official announcements about the SWNZ forums and website; learn about the new software and post any questions or bug reports.
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MattG
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Page Load Errors (Error 500 - Internal Server Error)

Post by MattG »

If you encounter a page load error (Error 500 - Internal Server Error) when trying to access the SWNZ forums or main SWNZ page, please just reload the URL a few times to bypass the error. It is a known intermittent error at the host server level, and will hopefully be remedied by our service provider soon.
08:55 AM PST: Websites not loading intermittently

Some Yahoo Small Business customers may experience difficulties accessing their websites intermittently.

Customers may encounter the following errors:

Page Cannot be Displayed
Error 500
We are aware of the issue and working to resolve it as quickly as possible.

12:39 PM PST
We are continuing to work toward a resolution on this issue. We appreciate your patience. Further updates will be provided once they are available.

09:39 AM PST
(10/31/14) We apologize for the delays to completely resolve this problem. We are actively working to fix it as soon as possible. Please watch for further updates to be posted here once they are available.

02:26 PM PST
(11/10/14) We appreciate your patience and understanding while we continue our work to resolve this issue.

01:38 PM PST
(11/11/14) We sincerely apologize for any inconvenience this issue is causing. We are working around the clock to fix this problem. Please check this page for further updates.
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MattG
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Re: Page Load Errors (Error 500 - Internal Server Error)

Post by MattG »

Some progress from the hosting company:
(11/15/14) While we have substantially decreased the frequency of the errors, we continue to work toward a full resolution. We appreciate your patience,
and will continue to provide updates as they are available.
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MattG
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Joined: Tue Nov 10, 2009 5:46 am
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Location: Auckland

Re: Page Load Errors (Error 500 - Internal Server Error)

Post by MattG »

Seems largely resolved (if not explained) at this point in time.
(11/17/14) Our servers are remaining largely stable, and appreciate your patience while we continue to work toward a full resolution of this issue. Updates will be posted as they become available.

(11/18/14) Our servers are remaining stable. We appreciate your understanding while we continue to work toward a full resolution of this issue. Updates will be posted as they become available.

(11/19/14) We are continuing to monitor the stability of our servers. We appreciate your continued patience while we push forward to a resolution. We will post further updates as they are available.
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